Team Lead - Admissions, will be responsible for scaling the existing online academic program portfolio through sales team performance management and lead cross-functional business development initiatives.
Roles and Responsibilities
- Own end-to-end growth of the academic program portfolio, with a clear mandate to scale and expand the portfolio size and revenue contribution.
- Mentor, coach, and develop the sales team through structured training, call reviews, feedback sessions, and performance-based guidance to enhance conversion capabilities.
- Ensure the team maintains strong product knowledge, consultative selling capability, and structured sales conversations.
- Build and execute structured sales strategy that align with organisational enrolment goals and ensure effective nurturing of enquiries.
- Monitor funnel performance including response time, follow-ups, conversion ratios, and drop-off stages, implementing timely corrective actions to improve efficiency.
- Systematically test, refine, and establish best practices for lead nurturing and learner communication, applying learner psychology and behavioural insights to improve engagement, follow-up effectiveness, and lead-to-enrolment conversions.
- Conduct regular performance reviews, identify performance gaps, and implement action plans for underperforming team members.
- Conduct regular team training and reflection sessions to review sales conversations, nurturing practices, and processes, driving continuous improvement in engagement quality and conversion performance.
- Partner closely with Marketing to plan and execute outreach campaigns, lead generation initiatives, and conversion-focused funnels across channels.
- Coordinate with Academic and Product teams to strengthen program positioning, messaging, curriculum relevance, and market fit, using competitor benchmarking, market trends, and learner insights to identify new program opportunities and support successful launches.
- Continuously upskill on consultative selling, learner psychology, and market trends, applying new learnings to improve team coaching, conversion strategy, and portfolio growth execution.
- Hire, onboard, and scale the sales team as portfolio growth expands, ensuring the team structure supports long-term scale and performance.
- Promote accountability, ownership, and high-performance culture within the team.
- Maintain high ethical standards in admissions counselling, ensuring transparent communication, accurate program representation, and learner-first guidance aligned with organisational values.
Role Requirements
We are looking for a high-ownership individual who is committed to growth, drives outcomes and grows with the organisation.
- Growth Mindset - Interested to grow, learn and put efforts
- 3-5 Years Experience in Sales/Business Development
- Proficiency in Consultative Selling
- Experience in the Education Industry (Preferable)
- MBA (Preferable)
Shift Timing : 04:00 pm to 1:00 am IST (Catering to International learners)
Working days : Monday to Saturday